Joe Fox (Tom Hanks) is an heir to a big book superstore chain. Though he lives with his girlfriend, he is not really in love with her. He chats online with a woman he's never met and knows nothing about, but soon falls in love with. This woman happens to be Kathleen Kelley, the owner of a small children's bookstore that has been around for 40 years and was started by her late mother. Joe comes across as the arrogant bookstore owner who wants to put Kathleen out of business. This makes them bitter rivals and they leave no stone unturned to outdo the other in business. Unsuspectingly, they are chatting online with each other and slowly falling in love in the process. As this roller-coaster story opens up, the ambiguity in this romantic comedy lies within when and how they will learn of each other's true identity.
